April 27th – May 3rd is designated as Patient Experience Week, which is a time to honor our staff and highlight the extraordinary dedication and commitment to high-quality and compassionate care that we deliver to our patients. We created a video, available on our YouTube Channel, to shine the spotlight on the excellent care given at CRH. The video can be found at www.You-Tube.com, search Cuero Regional Hospital; Cuero Regional Hospital Patient Experience 2025 or go to; https://youtu.be/ uMpbAbmihJY Patient Experience (PX) Week is brought to the healthcare community by The Beryl Institute, the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge.
One of the ways in which we track our patient experience is by regularly surveying our patients about the care they received at our facilities. Cuero Regional Hospital/Cuero Health works with Press Ganey to conduct this nationally benchmarked, objective patient satisfaction survey. Here is how the survey process works: Press Ganey randomly selects patients who have recently had an experience at Cuero Regional Hospital/Cuero Health.
Those patients will receive a survey either by mail, email, or text message. (If you ever receive one of our surveys – please complete it! We value your feedback.)
